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Our Mission:
Lounge Superior aims to create a refined and inviting atmosphere where professionals and socialites can relax, network, and enjoy premium hookah, non-alcoholic beverages, and appetizers/sandwiches.
Our Goals:
• Establish Lounge Superior as the premier destination for upscale clientele in Downtown Milwaukee.
• Provide exceptional customer service and a diverse selection of high-quality hookah flavors, beverages, and appetizers.
• Create a vibrant and sophisticated ambiance that encourages socialization and relaxation.
• Achieve profitability within the first year of operation and maintain steady growth thereafter.
Our Target Market:
Our primary target market includes working professionals, business executives, and individuals seeking a refined social experience to either work or relax off the clock. We aim to attract a diverse clientele, with an emphasis on individuals aged 25-45 who appreciate luxury, quality products, and a comfortable environment.
Our Services:
Hookah: Lounge Superior will offer a wide range of premium hookah flavors, including traditional and exotic blends and tobacco free options. Our knowledgeable staff will assist customers in choosing the perfect flavor and ensure a pleasant and safe hookah experience.
Beverages:: The lounge will feature a comprehensive selection of non-alcoholic beverages such as smoothies, tea and coffee. We may considering introducing curated cocktails and/or a wine list.
Appetizer Menu: We will provide a small but diverse menu of appetizers, featuring both international and locally inspired dishes. These delectable offerings will complement the hookah and drinks, enticing customers to savor a unique dining experience.
Meet The Team
Pam Miller and Kaija Miller-Kyles, a dynamic mother-daughter duo at the helm of Lounge Superior, a premier establishment in Milwaukee. With their shared passion for hospitality and their complementary skill sets, they bring a unique blend of experience and vision to the business.
Pam, a seasoned entrepreneur and Director of Bar Operations at Lounge Superior, possesses an extensive background in the hospitality industry. Her expertise in mixology and bar management ensures a meticulously curated beverage selection and an unforgettable cocktail experience for guests. With her keen eye for detail and commitment to excellence, Pam sets the standard for the bar operations.
Kaija, the Director of Operations, inherited her mother's entrepreneurial spirit and combines it with her own creative flair. With a background in business management and a relentless drive for success, she oversees the day-to-day operations, ensuring seamless service and a memorable customer journey. Kaija's strategic thinking and exceptional leadership skills enable her to steer Lounge Superior towards continued growth and innovation.
Together, Pam and Kaija create an inspiring and cohesive leadership team, driving Lounge Superior's success through their shared vision, passion for excellence, and commitment to providing an unparalleled experience for their patrons. Their dynamic approach and dedication to creating a truly superior lounge have solidified Lounge Superior's reputation as a must-visit destination in Milwaukee.